Return & Refund Policy

RESTORE 24 is clinically proven to accelerate the skin's wound healing process of 24+ skin issues that can be found on the List of Uses page.

If you are not getting the results you hoped for, we invite you to check out our How it Works page for tips to get best results.

If despite your best efforts, RESTORE 24 isn’t what you’d hoped, we would love to see how we can help!  We encourage you to reach out to our customer care experts via chat on our website or by contacting info@darelyco.com.  Darley & co products are unexpectedly effective and we want to make sure you have the opportunity to experience their efficacy before giving up too soon!

 

RETURN POLICY:

We allow customers to return their darley & co. products within 30 days of purchase for a refund minus initial shipping (if applicable), processing fees and return shipping to the original payment method only. 

To submit a return request, please email us at info@darelyco.com. Once your request is approved, you may mail back the product for a refund of original price, minus initial shipping (if applicable)

 

YOU WILL NEED THE FOLLOWING INFORMATION TO REQUEST A RETURN:

  • Order Number - Your Order Number can be found in your order confirmation email.

  • Email Address - You’ll need to provide the email that was used to place your darley & co order.

All returns must be approved and processed with our company-issued return shipping label to ensure proper tracking and processing of the return. If a customer does not use our company-issued return label and return procedure, their return will not be processed and a refund will not be issued.

You can expect your return to be processed within 10 business days of our returns department receiving it. We monitor all returns and reserve the right to refuse service to anyone that may misuse or abuse the policy.

 

ADDITIONAL ITEMS TO CONSIDER:

  • Once an order has been submitted into our system, we cannot cancel or make changes to it.
  • We do not offer exchanges.
  • Refunds do not include the original shipping cost (if applicable) and processing fee.
  • Refunds will only be issued back to the payment method used at the time of purchase.
  • International orders do not qualify for a return/refund.